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Terms & Conditions

Terms & Conditions

This website, ‘Kuwaitimarket.com’ (the “Website”), owned and operated by “Adn International Co.General Trading & Contracting”( or “we” or “our” or “us”) is provided as a service to you (the “Service”) and is intended to allow its users to browse and/or order products and other goods or services (the “Products”). As a user of this Website (referred to as “you” or “your”), you acknowledge that your use of this Website for any reason, including any transactions you make (“use” or “using”) is subject to our terms and conditions mentioned below, which without being limited, include other important hyper-linked sections like the Privacy Policy, Home Delivery Information, Returns are Easy etc. (collectively the “Terms”). In addition, you may find other useful information with our Help & Services.

We strongly recommend that you:

– Read these terms carefully before using “Kuwaitimarket.com”
– Print a copy for future reference.
– Also read our General & Specific, privacy policy section regarding your Personal Information.

  1. General & Specific

We reserve the right to change these Terms and conditions at any time. By accessing www.Kuwaitimarket.com, registering an Account or using the Services offered by Kuwaitimarket.com on the Website, you agree to be bound by the Terms.

To be a Registered User, you must be 21 years of age and must provide true and accurate information. You are responsible for maintaining the confidentiality of your Account and agree to accept responsibility for all activities that occur under your Account. In the event that you have any concerns regarding your Account or become aware of any misuse then you must inform us immediately.

The “confirmation” stage sets out the final details of your order. Following that, we will send to you an order acknowledgment e-mail, detailing the Products you have ordered. You may note that this e-mail is not an order confirmation or order acceptance by us.

After acceptance of your order, completion of the contract between you and us will take place on dispatch of the Products ordered to you if you have paid through your Card or at the delivery of Products at your address, however subject to our receiving full payment for the Products.

From time to time there may be errors in the pricing of the products that appear on the Website or during the order process, you agree to cooperate with us to resolve such issues.

Product from an outside party, other than Kuwaitimarket.com may operate, keep stores, provide services or sell the Products, its warranty, guarantee, quality or such other deals will be closely related to the original dealer and we will escalate this to the distributor, or the agent directly and the customer should deal with.

We also accept cash or card payment on delivery of the Products, subject to the conditions. Products are supplied subject to availability. In the event that we are unable to supply the Products, we will inform you as soon as possible and a full refund will be given where you have already paid for the Products.

 To ensure that your Card is not being used without your consent, if you select Knet as your favored payment method we will direct you to the Knet payment gateway where you will be asked to enter your Card details (e.g. card number, expiration date, & pin code). Alternatively, if you chose Visa/MasterCard as your preferred payment method you will be directed to the MasterCard Internet Gateway Service website (MiGS), where you will be required to enter your Card details (e.g. card number, expiration date & pin code). We may validate your name, address, and other Personal Information provided by you during the order process against appropriate third-party databases. By accepting the Terms, you consent to such checks being made. In performing these checks, Personal Information provided by you may be disclosed to a registered Credit Reference Agency (Kent or MiGS), which may keep a record of that information. You may note that this is done only to confirm your identity and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the applicable law.

Kuwaitimarket.com is not liable for any losses or damages occurring out of fraudulent transactions happening due to attacks or breaches on any payment gateway, attacks or breaches on issuer banks, or due to Customer’s Card details, PIN verification details, password verification details, or any other details authorizing purchase on the payment gateway being acquired by persons of malicious intent or persons who may not be the rightful owners of the card.

While we try to ensure that all prices of the Products on www.kuwaitimarket.com are mentioned accurately, it is possible that errors may occur. If we discover an error in the price of the Products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling such an order. If we are unable to contact you, we will treat the order as canceled. If you cancel and have already paid for the Products, you will receive a full refund.

All prices are shown in Kuwaiti Dinar (KD) and include taxes (if applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise (see Home Delivery Information and Delivery & Installation for further details including delivery charges).

 Cash is to be presented to our authorized customer service representative for collection on the spot prior to receiving delivery of the Products ordered.

Upon receipt of full payment, the customer service representative will hand over the Products with the invoice and the delivery note.

To ensure prompt and timely delivery, the customer will be contacted at least 30 minutes prior to delivery.

Ordered Products cannot be withheld by the customer on credit. Payment for the Products ordered is to be made at delivery. It may be noted that the person taking delivery of the Products should be the Registered User who had ordered the Products or his/her authorized person, providing adequate proof of such authorization.

 In the event where you are not at home or at the specified location for order delivery, the customer service representative will wait at the address mentioned for a grace period of one hour with your ordered Products. Inability to establish contact during that time will prompt him to depart and a call will be made again later in the day.

In case our customer service representatives are unable to reach the customer within 24 hours of placing the order; it will automatically be deemed as canceled.

You acknowledge and agree that for all copyright, trademarks, and all other intellectual property rights, you are permitted to use this material and/or content only as expressly authorized by our licensors or us.

Kuwaitimarket.com does not warrant that the Website or any of the Services or Products available through it will be uninterrupted or free from errors. There may be delays, omissions, interruption, and/or inaccuracies in materials or Services available through www.kuwaitimarket.com. Reasonable steps to prevent the introduction of viruses, worms, or other malicious code from Kuwaiti.market.com.

you are responsible for maintaining the confidentiality of your Account and its password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your Account or password.

Any misrepresentations, misunderstanding, error, or mistakes from the staff, or the website, with or without proper knowledge will be informed to the concerned as soon as possible and we will take any action to resolve this issue. Our maximum liability to the client will be up to the loss suffered by the party, that what he spent for the concerned product only and not more than in any other circumstances.